arcplasma.com provides you with what is known as a Wireless Internet Connection. It is similar to how the radio works in your car. You are provided with a transmitter and a receiver (in one single piece of equipment, a small box known as a bridge) that connects your computer to an antenna. Depending on your distance from the arcplasma.com main tower, your antenna could be large or small. This antenna simultaneously transmits and receives data from the arcplasma.com main tower. Connected to the arcplasma.com main tower are our servers, which handle all of the Internet connections, including HTTP browsing and mail transfer. If you have more than one computer in your home, you can set up a Local Area Network (LAN). This will prevent you from having an antenna and a bridge for each of your computers. Please visit the Contact page for information on how and when to contact arcplasma.com if you are interested in this. Ask for a technician and discuss your needs with him.
Certainly not! arcplasma.com service does not use a phone line, or any other line (except to connect your computer to the equipment) for that matter. arcplasma.com provides a wireless connection to our system, so it won't tie up anything in your home. See the FAQ entry entitled How does arcplasma.com service work? for more information on how the arcplasma.com service functions.
No. While this is true of poorly designed and poorly maintained wireless networks, arcplasma.com service will not be affected by the rain. If you have used other local Internet Service Providers, such as Nautilus Commercial Data Systems, you may have noticed that their service was affected by rain. This is because of an improperly configured link between access points. When rain interferes with the link between one or two nodes, all subsequent nodes fail. The link between multiple nodes on such a network uses a much higher frequency, which is extremely volatile if not correctly configured. arcplasma.com service does not use such high-frequency node links, so no rain interference is incurred.
All equipment can be purchased directly from arcplasma.com. We provide the most state-of-the-art equipment with very neat features, etc. Because of this, the price on them is a bit higher than others. If you would like to look into purchasing third-party provided equipment, visit the Contact page for information on how and when to contact arcplasma.com.
Ask to speak with a technician and discuss the details of your concern with him. He will be glad to tell you exactly what type of equipment you will need to set up your computer to work with arcplasma.com service.Sure you can install the equipment on your own. That is not a problem at all. If you like to learn more about how the system works, you are a do-it-yourselfer by nature, or your schedule doesn't match ours soon enough for you, go ahead. Visit the Contact page for information on how and when to contact arcplasma.com. Ask to speak with a technician and discuss the required equipment and settings for your computer.
You will need to visit the Contact page for information on how and when to contact arcplasma.com. Ask to speak with a technician and discuss your location with him. It is unlikely that you will not be able to get arcplasma.com service, unless you live North or West of town. Please call, though, because there may be some way for you to get on, even if you do.
If you live outside Chanute, KS, unfortunately you will not be able to utilize our services. We apologize, but arcplasma.com only serves Chanute, KS and the surrounding area.
Because they charge too much. The price that we charge was carefully calculated to cover the costs of the link to the Internet backbone in Kansas from AT&T. Other local companies are worried too much about profit or tax write-offs, and charge outrageous prices.
The speed of your Internet connection relies little on the speed of your computer. Computers running operating systems as old as Windows 95 have the capability to use the equipment that is required for arcplasma.com high-speed Internet access, so it is unlikely that your computer will not work with arcplasma.com service.
Check with your current provider and verify that the equipment used to access their network is 802.11g compatible. If it is, you may be able to use it. Any equipment that supports the 802.11g Wi-Fi standard should be compatible with the arcplasma.com network, however arcplasma.com will only support products we sell. arcplasma.com will not assist with connectivity issues you may experience while using a device not purchased directly from arcplasma.com. Our equipment has been thoughorly tested to ensure compatibility with our systems.
Please note that arcplasma.com services are not the same as a home wireless network. If you have a wireless network in your home, that equipment WILL NOT work for connecting to arcplasma.com
Unfortunately, arcplasma.com is no longer able to provide web site hosting for new clients. There are, however, a large number of web-based companies that provide low-cost web hosting service including GoDaddy.com and Media Temple.
Visit the Contact page for information on how and when to contact arcplasma.com. You might also check back later to see if your question has been asked by someone else and answered here.
