At arcplasma.com, we are dedicated to serving you with the finest quality customer support. Below you will find a list of different options currently available for immediate customer support via our website. If you require support that cannot be delivered here, please visit the Contact page. If you would like to schedule a service call, please visit the Contact page for information on contacting arcplasma.com.

Frequently Asked Questions

• How does arcplasma.com service work?
• Will I need to use my phone line to connect to arcplasma.com service?
• I heard that the rain makes wireless Internet access malfunction, is this true?
• What equipment will I need to set up with arcplasma.com service?
• Can I install the equipment needed and set up my computer myself, or do you require that one of your technicians set me up?
• I live [in a specific location], can I still get your service?
• Why do you charge so much less than the other providers?
• I have a really old computer, why should I get high-speed Internet access?
• I was on [another Wireless Internet Access provider] before, do I need to buy new or different equipment?
• I need a website hosted for my [business or personal] use, will you do that for me?
• I have a question that is not answered on this FAQ, where else can I look?

Accessing eMail

• Using Horde web-based eMail client
• Using a POP3 or IMAP client